SHIPPING & RETURNS
GUARANTEED HEALTHY ARRIVAL
Our axolotls are shipped in a safe and secure manner to ensure their well-being during transport. We ship with FedEx on Tuesdays of each week with axolotls arriving to you typically Thursday or Friday. We 100% guarentee healthy arrival of your axies and will reimburse or reship should your axie not arrive in good condition.
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We package our axies in insulated boxes with reusable ice packs. Each axie is shipped in its own bag of chilled water and oxygen. Our packages are clearly labled and we drop them off ato ur local FedEx distribution hub to speed up delivery!
SHIPPING RATES
For your first axie, we charge a flat rate of $39 for western states and $55 for east, south and midwest US. Additional axies are $15 each out west and $20 elsewhere. Unfortunately, axolotls are not legal in California, New Jersey, and Maine and are a challenge to get to Hawaii, so we cannot accommodate orders to these states.
LOCAL PICKUP
We do provide curbside pick-up from our house as an option. Please note that axolotls are not legal in California, so we are happy to sell to you as long as they are not headed into the state. To arrange for local pick-up, simply complete your order and select the local pick-up option then contact us to arrange a time that works best for you!